All was going well. The Holter unit working as expected, the dogs cooperating for the most part, and a 24 hour uninterrupted time span of vest wearing complete. Then came the transmission glitch.
I stopped just short of getting to the point of the character on the left! Historically I've never gotten quite "there" but I've been close. Fortunately my computer and the Holter monitor are still intact. But it seems the two are not communicating well together! Or maybe it's me that's not communicating with one or the other components...
More than likely that!
Friday evening, was a nightmare with frustration building every step of the way as I continued "doing" in an attempt to get a report transmitted. I began cursing my equipment and then myself for not being more technologically savvy. That didn't help at all so I went back to "doing". Now I'm thinking that may have been a mistake. After completing Skye's study, I proceeded to insert the SD card removed from the unit into the appropriate slot on my computer. Following, I finally located a file by the name of "No Name" on my system. Clicking on it opened up something called ?.dat that I assumed, based on directions provided, was the file I was supposed to transmit. Sounded simple enough. Drag the file to the drop box provided by a link from the company. And it appeared to be working -but midstream I received a transmission error report. I thought maybe it was a problem with slow connection speed or something so I decided to try again. I once again found the "No Name" file but this time clicking on it left me with an empty box... no .dat file there. Assuming I had done something wrong, I reinserted the SD card back into the Holter with intent to re-record. Just a short segment as a trial assuming, with some regret, I would have to re-do Skye once I got the mechanisms figured out. More frustration for her. And then more frustration for me when I inserted the card into the Holter and received message telling me "no card present". With that I was at the head in hands, pulling hair stage... Frustration was maxed out and I knew I was nearing the point of 1.) The character in the photo or 2.) Quitting before I got there! I opted for quit!!!
Saturday afternoon, after the blood had a chance to simmer down I inserted a new card in hopes of getting Remedy's study underway. Like Skye's, that process and the study itself seemed to flow without a hitch.
Since I've been unable to locate said data "flash.dat" since Friday anywhere on my Mac and now have reason to believe all Skye's data is likely destroyed in my fiddlings it was definitely time for Tech support. I spoke with John from Alba this morning as I held two SD cards in my hand. One with Skye's supposed reading on it that I'd fiddled around with per direction and then some. And one with Remedy's data that I had planned to upload under direct supervision while on the phone with support. Problem is they know their equipment but not every computer make, model and operating system. He confirmed others with Mac's have reported the file appearing as "No Name" and that I was in deed looking for a .dat file. After a brief discussion though and a fear that Skye's information may be gone since I've not been able to locate said "flash.dat" data since Friday and the card is no longer recognized in the Holter, it would probably be best to mail the SD cards and allow them to retrieve Remedy's recordings and hope to gain access to Skye's. I've read and re-read I was not to erase card via the computer so I was sure not to do that. And since the card wasn't recognized by the Holter the second time around it was never erased there either. So maybe, just maybe Skye's information is still there. So disappointing though when stuff doesn't work the way it's intended. I liked the idea of the digital unit over the older cassette version both for it's newer technology and option of online transmission. Having to rely now on snail mail is frustrating but a route that's been tried and is true. They're sending me enough cards to complete my studies and for now I guess snail mail it will be. Once the studies are done I'll fiddle with a dog, some short recordings and again attempt online transmission. For now I just want results. The rest nothing more than an irritant.